Millennial Sauce asks the Question, “Is the Customer Really Always Right?”

Anthony Dufresne Millennial Blog, Millennial Issues Leave a Comment

Growing up and having to wait tables or work the register or answer the phone, I frequently had the thought of the customer pretty much, basically, rarely being right…sadly though, it was more from a perspective of “you’re a pain in the ass, shut up and get out of here!”, rather than “this is clearly a time where my reality is not gelling with your reality”. Emotional Button Pushing Yeah, I know, it probably feels better to act out the yelling at a wackadoo customer, but that actually shows you are following your feelings down the rabbit hole…you’re letting some …